Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your personal information at Pryltave Uyspello.

Effective Date: January 15, 2025 | Last Updated: January 10, 2025

Who We Are

Pryltave Uyspello operates as an investment education platform focused on helping Canadians understand current market trends and investment strategies. We're based in Surrey, British Columbia, and we take your privacy seriously.

This policy explains how we handle your personal information when you visit our website, sign up for our programs, or contact us about our services. We follow Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Personal Information You Provide

When you interact with our services, we may collect:

  • Your name and email address when you sign up for our newsletter
  • Contact details including phone number and mailing address
  • Educational background and investment experience level
  • Program preferences and learning goals
  • Payment information for course enrollment (processed securely through third-party providers)
  • Communication history when you contact our support team

Automatically Collected Information

Our website automatically collects certain technical information:

  • IP address and general location data
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring websites and search terms used
  • Device information including screen resolution and language preferences

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Educational Services: Providing investment education content and program materials
  • Communication: Sending course updates, market insights, and responding to your inquiries
  • Account Management: Managing your enrollment and tracking your learning progress
  • Website Improvement: Analyzing usage patterns to enhance our platform
  • Marketing: Sending relevant educational content and program announcements (you can opt out anytime)
  • Legal Compliance: Meeting regulatory requirements and protecting our legitimate interests

We never sell your personal information to third parties. Period.

Information Sharing and Disclosure

Service Providers

We work with trusted third-party companies to help deliver our services:

  • Email marketing platforms for newsletters and course communications
  • Payment processors for secure transaction handling
  • Cloud hosting providers for website and data storage
  • Analytics services to understand website usage
  • Customer support tools to manage inquiries

These partners are contractually required to protect your information and can only use it for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, regulatory investigations, or protecting against fraud and security threats.

Business Transfers

If our company is acquired or merged with another organization, your information may be transferred as part of that transaction. You'll be notified of any such changes.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information:

Access Your Information

Request a copy of the personal information we hold about you, including how we obtained it and who we've shared it with.

Correct Inaccuracies

Ask us to update or correct any personal information that's incomplete or inaccurate.

Delete Your Data

Request deletion of your personal information, subject to legal and business requirements.

Restrict Processing

Limit how we use your information in certain circumstances while maintaining your account.

Data Portability

Receive your personal information in a structured format that you can transfer to another service.

Withdraw Consent

Opt out of marketing communications or withdraw consent for optional data processing activities.

To exercise these rights, contact us using the information provided below. We'll respond within 30 days and may need to verify your identity before processing your request.

Data Security and Protection

We implement multiple layers of security to protect your personal information:

Technical Safeguards

  • SSL/TLS encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with industry-standard protections
  • Multi-factor authentication for staff access to systems
  • Automated backup systems with encryption at rest

Administrative Controls

  • Staff training on privacy and data protection practices
  • Access controls limiting who can view personal information
  • Regular review of data handling procedures
  • Incident response plan for potential security breaches

While we take security seriously, no system is completely immune to risks. We recommend you also take steps to protect your own information, such as using strong passwords and keeping your account details confidential.

Data Retention

We keep your personal information only as long as necessary for legitimate business purposes:

  • Active Students: Information is retained while you're enrolled in our programs plus three years for administrative purposes
  • Newsletter Subscribers: Email addresses are kept until you unsubscribe
  • Inquiry Records: Contact information from inquiries is retained for two years
  • Financial Records: Payment and transaction data is kept for seven years as required by Canadian tax law
  • Website Analytics: Anonymous usage data is retained for 26 months

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

International Data Transfers

Some of our service providers are located outside Canada, including in the United States. When we transfer your information internationally, we ensure appropriate safeguards are in place:

  • Contractual protections requiring equivalent privacy standards
  • Due diligence on the privacy laws of destination countries
  • Regular monitoring of international data transfers
  • Limiting transfers to what's necessary for service delivery

By using our services, you consent to these international transfers under the protections described above.

Children's Privacy

Our investment education programs are designed for adults. We don't knowingly collect personal information from anyone under 18 years old. If you're a parent and believe we've collected information about your child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by:

  • Posting a notice on our website homepage
  • Sending an email to registered users
  • Updating the "Last Modified" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Privacy Questions or Concerns?

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.

Email: [email protected]

Phone: +1 (519) 452-4430

Mail: Pryltave Uyspello
12553 Ocean Cliff Dr
Surrey, BC V4A 5Z6
Canada

We'll respond to your privacy inquiries within 30 days.

This privacy policy was last updated on January 10, 2025